Shipping policy

At Roshan Crafts, we carefully pack every shawl to ensure it reaches you safely and in perfect condition.

Shipping Across Pakistan

We deliver orders nationwide across Pakistan through reliable courier services.

Delivery Time:
Orders are usually delivered within 3–5 working days after confirmation. Delivery to remote areas may take a little longer.

Shipping Charges

Free delivery is available across Pakistan on eligible orders. Any applicable shipping charges will be clearly shown at checkout.

Order Processing

Orders are usually processed and dispatched within 1–2 working days. Once your order has been shipped, you will receive tracking details where available.

Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you to confirm your order before dispatch. Please make sure your phone number and delivery address are correct when placing your order.

Delayed Deliveries

Delivery times may occasionally be affected by weather, public holidays, courier delays, or circumstances beyond our control. If your order is delayed, please contact us and we will assist you in tracking it.

Incorrect Address or Contact Details

Please carefully check your shipping information before placing your order. Roshan Crafts is not responsible for delays or additional delivery charges caused by an incorrect or incomplete address or phone number.

Damaged Packages

If your parcel appears damaged upon delivery, please contact us as soon as possible and provide clear photos/videos of the package and product. We will review the issue and assist you accordingly.